Privacy Policy

Introduction

neurolxprois Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, process, and protect your information when you use our website and services.

We are the data controller for the personal information we process about you. Our registered office is located at Limassol Avenue 91, 1047 Nicosia, Cyprus. Our company registration number is HE316497.

Data We Collect

We collect various types of personal data to provide and improve our services. The data we collect includes information you provide directly to us, information we collect automatically when you use our website, and information we may receive from third parties.

Personal information you provide to us may include your name, email address, phone number, institution name, job title, and any other information you choose to provide when contacting us or using our services. We also collect data about your use of our website, including your IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use your personal data for various purposes, always with a lawful basis under GDPR. We use of your data includes providing our analytics services, responding to your enquiries, improving our website and services, and communicating with you about our products and services.

Specifically, we may use your information to process your requests for information about our services, provide customer support, send you important updates about our services, analyse how our website is used to improve user experience, and comply with legal obligations and protect our legitimate interests.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following lawful bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To perform our contractual obligations to you
• Legitimate Interest: To improve our services and communicate about relevant offerings
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights and interests
• With your explicit consent for specific purposes
• In connection with a business transfer or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. The retention period varies depending on the type of data and the purpose for which it was collected.

Generally, we retain contact information and correspondence for up to 7 years after our last interaction, unless you request deletion sooner. Website analytics data is typically retained for 26 months. We regularly review our data retention practices to ensure compliance with applicable laws.

Your Rights

Under GDPR and other applicable data protection laws, you have several rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to certain types of processing, including direct marketing
• Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training on data protection.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. If we need to transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your personal data in accordance with applicable laws.